Terms of Service

1. Agreement

By creating an account, checking the Terms box at signup, paying for a plan (and confirming the refund-policy acknowledgement at checkout), or otherwise using TryTokka, you agree to these Terms. If you don't agree, don't use the service. These Terms form a binding agreement between you and TryTokka. We record acceptance timestamps and related evidence for account and billing disputes.

2. What TryTokka Does

TryTokka is an AI API spend monitoring tool. We connect to AI provider APIs using credentials you supply, fetch your usage data, and display it in a dashboard. We send email alerts when your spend crosses a threshold you configure.

3. Subscription & Billing

• Trial: 7-day free trial, no credit card required. Full access to all features.
• Solo: $9/month or $79/year (USD) via Stripe or Dodo Payments. ₹749/month or ₹6,249/year (INR) via Razorpay.
• Team: $29/month or $249/year (USD) via Stripe or Dodo. ₹2,499/month or ₹19,999/year (INR) via Razorpay. Up to 5 members on one subscription.
• INR payments (Razorpay) — no automatic renewal: Indian-rupee plans are charged as a single upfront payment for the period (monthly or annual). There is no automatic renewal. At the end of your paid period, your dashboard automatically switches to read-only. To continue, you purchase again. There is no cancel button to stop renewal — simply do not repurchase. Refunds within the 7-day first-payment window (or EU/UK 14-day right where applicable): Settings → Billing → Request a refund review, or email legal@trytokka.com from your account email.
• USD/international payments (Stripe, Dodo) — recurring subscription: These plans renew automatically at the start of each billing cycle. You may cancel at any time from Settings → Billing (stop renewal while keeping access until period end, or request a refund inside the eligibility windows below). No refunds for unused time after the first-payment window, except as provided in our Refund Policy and applicable law.
• Failed payments (Stripe/Dodo only): If a renewal charge fails, we email you and show an in-app warning. You have 3 days to update your payment method while keeping full access. After that, the dashboard becomes read-only until payment succeeds.
• Trial expiry: When the 7-day trial ends without a paid plan, your dashboard becomes read-only. You can still view spend data; you cannot add keys, sync, or edit settings until you upgrade.
• Data retention: After your access period ends (trial expiry, INR period end, or subscription cancellation), your spend data is preserved in read-only mode for 30 days so you can export or resubscribe. We may delete data after that period if the account is not upgraded. The 30-day window is measured from the date your paid access ended, not from your original signup date.
• Prices & taxes: The prices shown on Pricing are the amount charged at checkout for that plan/currency. INR (Razorpay / UPI): we charge the listed ₹ amount only — TryTokka does not add a separate GST line at checkout. Any GST registration, invoicing, or GSTIN handling for Indian sales is the merchant's compliance responsibility outside this product UI. International (Dodo Payments): Dodo acts as Merchant of Record and may collect VAT/sales tax on their invoice in addition to or inclusive of the plan price, depending on your location. Stripe: Stripe Tax is not enabled in our app checkout; the listed USD plan price is what Checkout charges unless you see otherwise on Stripe's hosted page.

Nothing in these Terms limits mandatory consumer rights in your country (including EU/UK withdrawal rights where applicable). Where local law gives you a longer refund or cancellation right, that law applies.

4. Refund Policy

First-payment refund window: We offer a full refund within 7 days of your first successful paid charge that grants Paid Solo/Team access (the free trial is not a paid charge), no questions asked. That window does not restart on later renewal or repurchase charges after your first paid access began — after it closes, cash refunds for unused time are not available under these Terms (except where local law requires otherwise). How to claim: Stripe and Dodo customers use Settings → Billing → "Cancel and refund (within 7-day window only)" for a self-serve refund. Razorpay (INR) customers request a refund review via Settings → Billing → Request a refund review, or email legal@trytokka.com from your account email within that window — we process eligible reviews; it is not an instant automated refund button. INR plans do not auto-renew, so Settings does not show a cancel-subscription button.

Renewals & mid-cycle cancellation: After the 7-day first-payment window (or EU/UK 14-day window where applicable), monthly and annual plans are non-refundable for unused time — unused days and unused months included — except where your local law requires otherwise. Cancelling a Stripe/Dodo subscription at period end stops future charges; you keep access until the period you already paid for ends. We do not offer partial or mid-year prorated refunds as a matter of policy.

What happens when a refund is issued: Paid access in TryTokka is removed promptly after a successful refund. Stripe and Dodo cancel the subscription immediately on refund. Card refunds typically settle in 5–10 business days; UPI often 1–3 business days. If a refund is still processing and you need read-only access to export data, email us.

Annual plans & early cancellation: Annual plans are paid upfront. After the first-payment refund window, unused months are not refunded and are not prorated. If you cancel early on Stripe/Dodo, stop renewal and keep access until the paid annual period ends. On Razorpay, access runs to the prepaid end date. There is no partial-refund discussion path after the window closes, except where local law requires otherwise.

India (Razorpay): Refunds are processed to the original payment method within 5–7 business days, in line with RBI and Razorpay guidelines. For UPI payments, refunds typically arrive within 1–3 business days.

International (Stripe / Dodo Payments): Refunds to the original card take 5–10 business days depending on your card issuer.

EU/EEA/UK consumers: We honour the 14-day statutory right of withdrawal as required by EU Consumer Rights Directive 2011/83/EU and applicable UK law. Stripe/Dodo: Settings → Billing → "EU/UK 14-day statutory right" (we check your signup country). Razorpay or if the button is unavailable: Settings → Billing → Request a refund review, or email legal@trytokka.com from your account email within 14 days of your first charge. No lengthy forms required.

5. API Keys — Your Responsibility

6. Acceptable Use

You agree not to:

• Use TryTokka for any illegal purpose
• Attempt to reverse-engineer, bypass, or exploit our encryption or security measures
• Share your account with others
• Submit false, misleading, or others' API keys
• Attempt to access other users' data

7. Service Availability

We aim for high availability but do not guarantee 100% uptime. AI provider API changes may temporarily break data sync. We will notify active users of planned maintenance by email.

8. Communications

By creating an account, you agree to receive transactional emails (account, billing, alert notifications) and optional weekly spend digests. You can opt out of non-essential emails at any time via Settings → Notifications or the unsubscribe link in each email. Transactional emails required for your account (e.g. billing failures, trial expiry notices) cannot be opted out of while your account is active.

9. Data & Privacy

Your use of TryTokka is also governed by our Privacy Policy, which is incorporated into these Terms.

10. Limitation of Liability

To the maximum extent permitted by applicable law, TryTokka is provided “as is”. We are not liable for:

• AI provider charges incurred through your API keys
• Inaccuracies in reported spend data (provider APIs may have delays)
• Loss of data due to account deletion or trial expiry
• Service interruptions beyond our reasonable control

In no event shall our total liability exceed the amount you paid us in the 3 months preceding the claim.

11. Termination

You may delete your account at any time from Settings. We may suspend or terminate accounts that violate these Terms, with or without notice.

12. Governing Law

These Terms are governed by the laws of India for users in India, and the laws of the United States (Delaware) for all other users, without regard to conflict of law principles.

13. Try family trademarks

TryTokka, TryQuickImg, TryDevSnip, and TryCalculatingNow are products in the Try family under Acsaven, built by Samson PG. These Terms cover TryTokka only. The free utility sites are separate services with their own policies. Overview: trytokka.com/try-family.

14. Contact

Questions about these Terms? Email legal@trytokka.com